Privacy Policy for Davao Memorial Park Grave Locator

Last Updated: November 24, 2025

This Privacy Policy describes how Davao Memorial Park Grave Locator (“the Service,” “we,” or “us”) collects, uses, and protects the personal information of users accessing our platform, including general visitors, clients, and authorized staff.

1. Information We Collect and How We Use It

We collect and process the following information when you interact with the Service to ensure secure access and system functionality:

A. Information Provided by Users (Clients & Staff)

Data Category	Purpose of Collection	Retention Period
Full Name	Account identification and personalization.	Until account termination.
Email Address	Account creation, login security, password recovery, and system communication.	Until account termination.
Contact Number	Account verification and support.	Until account termination.
Password	Stored in an encrypted (hashed) format for secure authentication.	Until account termination.

B. Usage Data (Memorial Data)

We collect data related to your interaction with the Grave Locator feature:

Data Category	Purpose of Collection	User Visibility
Saved Locations (Bookmarks)	To enable the client feature of saving specific memorial record IDs for quick, personalized access.	Private. Only visible to the account holder.
Search Queries	Used internally for statistical analysis (e.g., common searches) to optimize service performance and data accuracy.	Internal Use Only. Not linked back to individual users.

2. Staff and Administrative Access

Staff Accounts: Employees of Davao Memorial Park are granted specific access levels (e.g., Admin, Burial Management) based on their official roles. This access is used solely for the necessary maintenance, management, and verification of cemetery records and system operations.
Audit Logging: All administrative actions and system-critical changes performed by authorized staff are recorded in a private system audit log for security, accountability, and compliance purposes.

3. Data Storage and Security

Protection Measures: We implement industry-standard security measures, including physical, technical, and administrative safeguards, to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Data Hosting: All user data and system files are securely hosted on dedicated servers.
Breach Notification: In the unlikely event of a data breach that compromises your personal data, we will notify affected users and regulatory authorities in accordance with applicable laws.

4. Disclosure of Information

We will not share, sell, rent, or trade your personal information with third parties, except in the following limited circumstances:

Legal Obligation: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).
Service Providers: We may share data with trusted third-party service providers (e.g., cloud hosting, email service) solely to perform functions necessary to operate the Service, provided these parties agree to keep this information confidential.

5. Your Rights

Depending on the jurisdiction, you may have the right to:

Access: Request copies of the personal data we hold about you.
Correction: Request that we correct any information you believe is inaccurate or incomplete.
Erasure (Account Termination): Request the deletion of your account and associated personal data.
Objection: Object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact us using the information provided in Section 7.

6. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes signifies your acceptance of the new policy.

7. Contact Information

For questions or concerns regarding this Privacy Policy or your personal data, please contact:

Davao Memorial Park Office Gen. Douglas MacArthur Hwy, Matina, Davao City, 8000 Davao del Sur [Insert General Email for Privacy Inquiries, e.g., privacy@[yourdomain.com]]